What logistics services does Emerald Group provide?

We specialize in the transportation of goods from China to Georgia via sea freight and rail freight, ensuring safe and timely delivery.

What types of cargo can be shipped?

Emerald Group handles all types of shipments, including:

Consolidated cargo (LCL)

Full-container loads (FCL)

Non-standard and oversized cargo

Do you provide door-to-door delivery?

For bulk cargo, we offer door-to-door delivery services. However, door-to-door is not available for LCL shipments.

What is Emerald Group’s trading service in China?

We provide trading services in China, including sourcing reliable suppliers, finding the best products, and ensuring smooth order placement and shipment.

How long does shipping from China to Georgia take?

Sea Freight: 45-70 days

Rail Freight: 30-40 days

What affects transit time?

Factors such as weather conditions, customs clearance, seasonal demand, and route availability may impact delivery times. However, our team ensures efficient handling to minimize delays.

How is the shipping cost calculated?

Shipping costs depend on:

Cargo weight and volume
Shipping method (sea or rail)
You can use our online shipping calculator for instant pricing.

Are there any hidden charges?

No, we provide transparent pricing that covers transportation from our warehouse in China to our warehouse in Tbilisi, Georgia.

When is the shipping cost paid?

The shipping fee is paid upon cargo arrival in Georgia, and you will receive an SMS notification regarding payment.

Do you offer customs clearance and documentation services?

Yes, we manage customs clearance, ensuring all necessary documents are processed smoothly.

Are there restricted or prohibited items?

Some items, such as hazardous materials, counterfeit goods, and certain electronics, require special permits or may be restricted. Our team provides pre-shipment consultation to avoid complications.

Do you provide storage facilities in China?

Yes, we have warehouses in Yiwu City, China, where you can temporarily store and consolidate cargo before shipment.

Can I consolidate goods from different suppliers?

Yes, you can purchase items from multiple suppliers, store them in our Yiwu warehouse, and schedule a combined shipment to Georgia.

How can I track my cargo?

Once your package reaches our warehouse in China, you can track it through your personal account. You will also receive SMS updates.

Conditions for Importing Branded Goods

When importing branded goods from China, it is essential to clarify with the seller whether a particular item is considered a brand. If a specific product is regarded as a brand in China, it is necessary to notify the shipping company in advance to avoid any issues at customs.